Whom Should I Call to Fix My Water Heater?

When you're dealing with water heater issues, it can be unclear whom to contact for help—whether to call a plumber, electrician, or HVAC technician. Each of these professionals has their area of expertise, and knowing who to reach out to can save you time and ensure that your issue is resolved correctly.

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So, who should you call? Generally speaking, for most hot water heater problems, the best choice is to reach out to a licensed plumber.

However, certain issues may require the assistance of a different professional. Let's explore when to call a plumber and when it might be more appropriate to contact an electrician.

Calling a Plumber vs. an Electrician for Water Heater Issues

If you reside in Denver, you can feel assured that any plumber licensed by the Colorado Plumbing Board and the City and County of Denver can effectively handle a wide array of water heater issues. These trained professionals are skilled in various components of water heaters, such as electrical wiring, piping, heating elements, and gas lines.

However, if your water heater problems seem to stem from larger electrical system issues in your home, it’s best to call an electrician. Here are some common scenarios that would require an electrician's expertise:

• A water heater that frequently trips the circuit breaker.
• A fuse box for the water heater that blows or overheats.
• Loose wiring in the water heater system, leading to tripped reset buttons.

On the other hand, here are some typical water heater issues that a plumber can address:

• Unusual sounds emanating from the water heater, like whistling.
• Rusty water being dispensed from the water heater.
• Low water pressure for hot water.
• No hot water being produced.
• Visible leaks from the water heater.
• Gas heaters with pilot lights that won't stay lit.

Need Quick Assistance from a Plumber or Electrician?

If you're located in the Denver area, don't hesitate to reach out to us. Share your water heater concerns, and we will dispatch one of our licensed plumbers or electricians promptly.

Calling a Plumber vs. an HVAC Technician

As one of the world’s leading Split System Water Heater Suppliers, we offer a comprehensive solution for all your needs. Our knowledgeable staff is ready to help you find the products that are right for you.

In situations where you're facing issues with your water heater or air conditioning, it’s essential to determine whether to reach out to a plumber or an HVAC technician. Although these roles do overlap in some areas, we’ll clarify when it’s best to call for one over the other.

Understanding Air Condensate Drain Lines

This summer, we’ve seen an uptick in problems related to A/C condensate drain lines, often caused by hot and humid weather. These drain lines can fill with an algae sludge that resembles cooked oatmeal due to the lack of sunlight exposure.

In every A/C system, the condensate drain line usually connects to a bathroom lavatory sink or a laundry utility sink. The rapid humidity accelerates algae growth, especially if the A/C unit operates frequently. So, who do you call when this issue arises?

It can be confusing knowing whether to contact an HVAC technician or a plumber. HVAC technicians typically deal with everything from the A/C unit's pan to the wall. However, they often lack the equipment needed, such as drain machines, for a thorough cleaning of the condensate drain line.

Conversely, plumbers are equipped to manage the drain line and P-trap where algae build-up can create clogs. Slow-draining sinks should be taken seriously as they can lead to overflow issues, especially with continual drainage from the A/C unit.

Deciding on Water Heater Repairs

Water heater repairs can also create confusion regarding whether to call a plumber or an HVAC technician. While water heaters typically heat water and play a role in your home’s plumbing system, it’s crucial to understand that they fall under the plumber’s expertise. Only licensed plumbers should handle repairs on water heaters unless there's a gas emergency that requires immediate attention.

Although HVAC technicians generally don’t work on water heaters, they may become necessary if an electric water heater loses power. In this case, an electrician would be required to investigate and fix the power supply issue, but they do not work directly on the water heater itself.

In summary, both HVAC and plumbing issues can pose safety risks, making it vital to contact the appropriate professional. Ensuring you call the right expert leads to more efficient service and quicker resolutions to your appliance troubles.

Request a Free Quote from Plumb Star Plumbing

If you’re ever in doubt about whether you need a plumber or if an HVAC technician would suit your situation better, just give us a call at Plumb Star Plumbing. We can help clarify your needs and provide a free quote. Contact us today!

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