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Top Questions to Ask Your Food Packaging Manufacturer

Aug. 26, 2024

Top Questions to Ask Your Food Packaging Manufacturer

How can you guarantee that customers enjoy the best version of your products? It's a question that covers everything you do. You spend time investing in your processes to ensure quality, sustainability, and growth, and you need food packaging that stands out on crowded retail shelves and stars in home kitchens.

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This is where your work with an experienced packaging partner comes in.

Effective packaging protects food products, maximizes shelf life and presence, and elevates your brand. It's simply not something you can afford to take for granted. Spend time researching packaging manufacturers by outlining your goals and asking the right questions.

Here are several important inquiries to make.

What Are My Design Options?

The design process starts with a conversation to cover all aspects of your product, from its visual and structural elements and deadlines to sustainability goals to how it will appear on shelves.

Once those details are established, your manufacturer will outline the options in front of you. For instance, as companies move away from plastics in a green effort, manufacturers have developed techniques to maximize the performance of paperboard alternatives, including branding possibilities, in addition to protection.

As far as decorative effects go, food packaging can utilize hot stamping, cold foil stamping, embossing and debossing, specialty laminates and coatings, and much more on custom folding cartons.

You even have the choice between employing offset lithographic, flexographic, or digital printing methods.

Overall, the design should be optimized for your specific products, with considerations for weight and shape to ensure the right amount of materials are used. For instance, if sustainability is core to your brand, you'll want to abide by right-size packaging principles, utilizing only as much packaging material you need to secure and protect your food products during transportation, storage, and after use.

Additionally, windowing and barriers factor into shelf life, with the former serving as a decorative touch, if done correctly.

How Will the Design Impact Shelf Life?

Physical aspects of design play different roles in protecting your products. If either the packaging or the products themselves are compromised, they become waste, so each of the following needs to be just right.

Barrier Coatings: These serve as barriers between food products and the packaging. Your packaging partner should offer you a solution that preserves shelf life without you having to change ingredients. For instance, coated natural kraft paperboard, shrink wrap, wax-coated cardboard, aluminum, and solid bleached sulfate paperboard are fantastic material options for frozen food packaging.

Windowing: A design element but also a critical component of protection, the materials used for windowing should support the appropriate temperature, while accounting for condensation and breathability.

Airflow: The windowing (if applicable) and paperboard should be optimized to control airflow and protect the freshness of your products.

The materials must also feature strong finishes'gluing and folding, for example'to prevent spills, breaks, and leaks. Understand, too, that frozen foods require specialty treatments.

How Will the Food Packaging Support Branding?

Although the actual look depends on your packaging goals, paperboard supports a wide variety of decorative options. Print a clear logo to jump off an otherwise plain or natural-looking surface. Work with a printing expert who can match your colors with near exact precision, no matter the space. Think of windowing as an opportunity to cleverly showcase your product, without sacrificing its freshness.

Ultimately, the question of branding starts with you. How would you like the packaging to help boost sales? What does the packaging say about your values or brand narrative? Then your manufacturer can talk you through the options available to deliver your vision.

Do You Offer Vendor Managed Inventory (VMI)?

You demand shorter lead times. You'd like to buy in bulk to save money on individual orders. The best way to accomplish both is with a vendor managed inventory (VMI). This helps you get your finished products quickly, when you need them. Manufacturers do this by keeping all aspects of your order in stock to turn them around quickly. In doing so, you get your products on shelves well before they hit their expiration dates.

VMI also enables you to schedule orders throughout the year (say, for each quarter).

What Certifications Have You Earned?

How do you separate packaging manufacturers when all promise a certain level of quality? Well, it helps if the manufacturer's processes are co-signed by international organizations.

You should partner with a manufacturer who has earned certifications. In the food industry, for instance, the Safe Quality Food (SQF) certification is particularly important. Recognized by the Global Food Safety Initiative (GFSI), the SQF certifies that a company's food safety and quality codes meet industry, customer, and regulatory requirements for all sectors of the supply chain, from farm to fork.

When you work with an SQF-certified manufacturer, you can confidently say your food products carry the highest global standards. For food packaging manufacturing, this includes all employees understanding SQF standards and consistently applying them across all printing and packaging operations.

Beyond SQF, there are several other certifications relevant to the industry. These include general standards (like those issued by the International Organization for Standardization), printing and color consistency, and green initiatives.

For example, make sure your packaging partner carries The Forest Stewardship Council® (FSC®), Sustainable Forestry Initiative (SFI®), and Programme for the Endorsement of Forest Certification' (PEFC') certifications to show their commitment to responsible forest management principles.

Keep in mind that each certification comes with a rigorous assessment process. Companies that continually invest in meeting the established standards demonstrate their desire to improve and guarantee quality for their customers.

Let's Have a Conversation About Food Packaging

While it's always good to have talking points in hand, the above questions represent the first steps in establishing a working relationship with your food packaging manufacturer. It's not about hosting interviews. It's about striking up conversations that get you the results you need.

Each response should be backed up with evidence that the manufacturer can deliver consistent, high-quality packaging solutions on time. As you grow more comfortable, ask about the latest innovations, options to support your sustainability efforts, or what kinds of specialty packaging can help you give customers a personal experience.

With the right food packaging manufacturer, you'll find you're able to accomplish your goals in a cost-effective way.

Oliver's food packaging design and printing teams are trained and trusted by some of the most recognizable names in the industry to deliver food packaging that elevates your brand, maximizes shelf presence, protects products, and utilizes recyclable or environmentally friendly materials. Contact us to find out more.

11 questions to help you protect pharma packaging ...

A banding system is used by cross-functional teams to categorize the risk levels of drug properties. Image provided by IPS ' Integrated Project Services, Inc.

Stringent regulations in API processing are a given when it comes to ensuring product quality, but personnel safety during Oral Solid Dose (OSD) drug packaging is largely overlooked across the industry. Regardless of the drug being packaged'whether it's a cancer drug, contraceptive, supplement, etc.'there are hazards specific to each formulation and a proper evaluation must be performed.

Integrated Project Services' Kevin Swartz, Senior Packaging Engineer, and Len Pauzer, Senior Process Engineer, emphasize the need for performing an evaluation on each individual packaging site to ensure that workers are protected day in and day out.

Increasing importance

While operator safety has always been important, the pharmaceutical climate is changing in ways that are making it more hazardous for packaging operators, who may spend upwards of eight hours a day handling products.

' Drugs are becoming more potent, meaning that daily exposure limits are decreasing.

' Mergers and acquisitions happen quickly, which creates two issues. There may not be time for the global procedures of the buying company to be implemented at the local sites (which may be in other countries), so there is inconsistency among procedures and safety precautions from site to site. Additionally, people want to get the most utilization out of their equipment.

Pauzer notes, 'One company may acquire another and say, 'This site has a blister machine'we'll package tablets there,' but they don't take into account that the machine is not built for potent compounds.' Often, the proper assessment is not performed and controls may not be in place for worker safety.

Risk analysis for personnel

'We're talking about people's lives and health. A risk analysis must be done to determine the level of personnel protection,' says Pauzer. 'You have to validate and document that process.' Most of the equipment is already built to certain GMP standards, but the purpose of this evaluation is to consider containment from a worker's perspective.

According to most regulatory bodies, 'safe' means that the benefits of a drug outweigh the risks, so 'safe' means different things for patients than it does for packaging personnel.

' For a patient, the risk of taking a certain drug is typically outweighed by the benefit (health, or even life).

' The drug's benefit to the packaging worker is that they receive a job/paycheck, so the risks of exposure must be significantly lower to be considered safe.

ISPE's RiskMapp guideline references this based on which perspective you are looking from, whether it's industrial hygiene (worker perspective) or quality (patient perspective).

Swartz says, 'The risk of unintentional exposure as an operator working in a primary packaging suite is not the same risk as a patient who has all of the side effects and possible interactions listed right on the bottle or insert or explained by the doctor. You're still asking 'Does the benefit outweigh the risk?' But from a worker perspective, the safety needs to come much closer to zero because their benefit'a job'is not particularly high.'

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The assessment and controls depend on what your drug is'so there is not a catchall solution. Pauzer elaborates, 'Some drugs can be absorbed, some can be inhaled, some can be ingested, and some therapeutics can be all three. So you have to build in safety systems for all three methods of transportation into the worker's body.' Rather than develop these safety systems for every drug individually, the guidelines suggest building a banding system that is used for all drugs.

The point of building a banding system is to categorize the risk levels of drug properties. Through a team represented by toxicology, health and safety, engineering, quality, validation, and operations, those categories are delineated into bands based on the control processes (including process, operational, engineering, and procedural controls) that the packager can implement. Examples of controls include containment systems, housekeeping, room ventilation, material transfers, and airflow controls. Then during the individual drug assessment, a drug is assigned to a band based on the comparison of the drug properties vs the band properties.

After developing your banding system, Swartz and Pauzer suggest a three-part plan:

1. Evaluate: A minimal team from toxicology, health and safety, and validation determine the proper control band for a drug.
2. Implement: Build the system and controls.
3. Monitor: Perform testing to ensure control is maintained in the packaging environment.

Note: This is still something you can do for existing operations!

Putting more time and effort into the evaluation stage will increase the effectiveness of your implementation and monitoring stages. Here are 11 questions to ask during your evaluation of operator risk:

1. Which type of exposure formula will we use?

There are different types of formulas, including Acceptable Daily Exposure (ADE) and Threshold Limit Value (TLV), while the most common is the Operator Exposure Limit (OEL).

'You're determining the risk of exposure given to the individual in their process work environment. The keyword here is 'process,'' Pauzer explains. A lot of the equipment is built for the product, 'but when the operator is involved, you have to look at the assessment from the machine and the process itself.'

2. How will we band and assign containment?

Swartz and Pauzer note that they typically see people create four to six different bands. There's no right or wrong'banding depends on your product mix and your containment levels. But you only need as many bands as you'll have containment levels. 'If you only have three containment levels, you don't need six bands. Your containment will be the same between levels four and five,' says Swartz.

Banding also depends on how diverse your portfolio is and your equipment. You may band something more aggressively, and use an isolated line whether you need it or not because it may make more sense from a business perspective. An example would be a low volume, low risk product that requires packaging on a blister machine that has strict containment systems installed on it. Economically, it makes sense to run the product on that line rather than invest in new equipment that is only occasionally utilized.

3. Should the validation team be involved?

People have differing opinions, but the experts recommend it. You're validating the safety of your process, so it makes sense to leverage validation people because they're used to validating systems and processes.

4. Have we included adverse events in our assessment?

Beyond the machine and the day-to-day activities, you have to build adverse events into your assessment. If the robotics in a unit go down, and you can't move the product, you then need an adverse event procedure to go in and fix it. As Pauzer notes, 'That's a whole other process that needs to be designed that increases the risk to your maintenance staff and personnel on the floor. We all know it happens. Electronics fail, equipment fails. Once you put your product into an isolated unit, you then have to respond to it in a safe manner.'

5. Have we analyzed our cleaning procedures?

Some cleaning activities may have the potential for exposure or elevating risk. For example, cleaning around a sharp metal corner may compromise PPE (Personal Protective Equipment'such as gloves, goggles, etc.) by tearing an operator's glove.

6. Have we looked at material flow?

Consider the flow of materials into and out of the area. Seemingly innocuous items such as batch records, samples and pens can be exposed to product and brought out of the packaging environment. You have to ask questions.

' If we can't bring paperwork in to the area, how do we document our process?

' How will we get labels, pens into the contained environment? People want to label a sample as soon as it's pulled, but it may not be in a safe environment. It's a small part of your process, but without samples, you can't release the lot.

7. Are we limiting forms of product contact between products themselves and equipment?

Product-product contact is a leading cause of particulates in the air, so it's important to minimize tablet-tablet contact to keep dust to a minimum. Product contact with stainless steel can also lead to particulates in some cases. While not always necessary, use of plastics like Delrin® or coating processes may be considered for certain product contact equipment.

8. For existing lines, will it be more cost-effective to retrofit or purchase new equipment?

It is possible to retrofit older equipment to meet safety standards, particularly in levels one through three. However, for levels four though six it may actually be more cost effective to purchase new equipment. At higher levels, Pauzer says, 'It's such a major impact to your facility and infrastructure because of air handlers and isolators, that in many cases the capital expense is just better to create an entirely new line.'

9. Have we thought about potential administrative controls?

Administrative controls may be more subjective than engineering controls. Swartz explains, 'A lot of this has to do with how you interact with your workers. What training you're doing, what preventive maintenance is occurring, and ensuring you're communicating the hazards associated with a particular product.'

Additionally, the pair notes that a medical surveillance program should be a part of the control strategy. Even when experiencing symptoms, operators may not want to complain. Alternatively, operators may experience an exposure symptom such as cough, but chalk it up to a common cold. It's critical that companies communicate symptoms to look for, and interact with workers. Depending on the risk severity, post-packaging communication may be as simple as verbal interviews with supervisory staff or as thorough as physical examinations by a medical professional. These communications should be spelled out as part of the banding system.

10. Have we considered secondary packaging?

A lot of the evaluations are performed on primary packaging, but you may want to be more aggressive and do what Swartz and Pauzer call an 'overkill' evaluation on the secondary packaging process. What's the risk of exposure due to primary package failure? It may be high enough that secondary packaging has additional controls.

11. What type of monitoring will we use?

Monitoring allows for informed changes to controls, and can include air monitoring and swab tests while running or prior to cleaning, to measure exposure (not the effectiveness of cleaning). The experts advise that you should look carefully at high-risk open points, like where materials or products enter the process.

While it's important to monitor whether your containment is robust enough, it can also show when your strategy is too rigorous. Unnecessarily restrictive PPE or overly frequent air changes can affect the packaging process and operating costs. Monitoring will allow you to adjust your controls based on data.

Closing thoughts

During their presentation at Pharma EXPO in Las Vegas on September 30th, , the pair encouraged manufacturers to involve equipment vendors in the evaluation and machine design to create containment solutions that combine their equipment knowledge with your manufacturers' process knowledge.

The experts frequently see discrepancies between global procedures and actual packaging practices, so a site-level, equipment-specific evaluation is critical to ensuring personnel safety. Pauzer concludes, 'A lot of risk assessments in used in pharma allow some failures. Because we're dealing directly with operator health, we can only have zero tolerance. We can't have a system or rationale that allows any operator impact.'

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